Skip to content
SwapCreators

Help center

Find the right page fast, or fix a common problem.

Common problems

Ownership verification didn’t find my code

Paste the code into your channel description (YouTube Studio → Customization), not a video description, and publish the change. YouTube can take a few minutes to show it publicly, so wait a minute and select Verify again. Codes expire after 48 hours; reload the verify page for a new one.

My channel link isn’t recognised

Use your @handle link (youtube.com/@yourhandle) or your channel ID link (youtube.com/channel/UC…). Video links and older /c/ custom links can’t be used to find a channel.

I didn’t get the confirmation email

Check spam or promotions folders. Trying to log in sends a fresh link if your email isn’t confirmed yet.

Someone asked for my password or a sign-in code

Don’t share it. SwapCreators never needs your Google password, recovery codes, or sign-in codes, and neither does a genuine buyer or seller. Report the conversation so our team can review it.

Something wrong with a listing, user, or message? Report it